30-Minute Discovery Call

Diagnose your biggest delivery bottleneck in 30 minutes.

Free. No pitch deck. You describe where delivery is breaking. We tell you what it would take to fix it — our version and the alternatives. You leave with a specific next step even if it's not working with us.

Pick a time that works

Book the 30-minute discovery call directly on our calendar. If nothing fits, use the short form below and we'll email you three slots within 4 business hours.

Open the calendar →

Can't find a time? Tell us about it.

Short form. We reply within 4 business hours on business days.

What to expect on the call

00:00 – 05:00

Where it hurts

You describe the specific delivery problem in your own words. We ask 3–4 sharpening questions.

05:00 – 15:00

The diagnosis

We name the pattern, not the symptom. Most problems reduce to one of ~6 patterns we see across agencies.

15:00 – 25:00

The options

We walk through what fixes this — DIY, in-house hire, fractional, outsource. Honest trade-offs for each.

25:00 – 30:00

Your next step

If working together makes sense, we propose an Ops Audit as the starting point. If not, we hand you a roadmap.

This call is built for: founder-led service agencies with 6–25 people, $500K–$5M revenue, where the founder is still personally staffing projects, approving every deliverable, or rescuing missed deadlines.

Who this call is NOT for

Agencies under $300K revenue (you need billing / sales help, not ops yet).
Agencies over $10M (you likely need a full-time COO plus a dedicated ops team).
In-house staff seeking career advice or process tips (not our lane).
Anyone looking for software recommendations without the operating layer.

Frequently asked questions

What happens on the discovery call?

30 minutes. You tell us where delivery is breaking. We diagnose the bottleneck and tell you what it would take to fix it. You leave with a roadmap, whether we work together or not.

Is the call free?

Yes. Free, no obligation. If it's a fit, we may recommend starting with an Ops Audit ($1,500) before any ongoing retainer.

Who is this call for?

Founder-led service agencies — marketing, design, development, creative, branding, SEO, PR, video. $500K–$5M, 6–25 people. See the disqualifier list above for who we can't help.

What should I bring?

One specific delivery problem you can describe in a sentence. Specificity speeds diagnosis.

How soon can we start if it's a fit?

Ops Audits typically start within 5 business days. Delivery Ops retainers follow by 1–2 weeks. Most engagements reach live operating rhythm in 3–4 weeks total.

Do you do fractional COO work?

No. We run the delivery function. See our LetsGrowOps vs Fractional COO comparison for the decision framework.